FREQUENT QUESTIONS

FREQUENT QUESTIONS

¿What are your Open Hours?The Front desk opens at 8:00AM, Closes at 8:00PM¿How do I get to Río Claro?From Medellín:Medellín – Bogotá Highway, Km + 152.Public Transportation Terminal: Medellin- Terminal del NorteRecommended Carrier: TransorienteFrom Bogotá:Bogotá – Medellín Highway, Km. 264.Public Transportation Terminal: Terminal SalitreRecommended Carrier: (Multiple carriers), check companies with service to Medellín.¿What is the state of the roads that lead to Río Claro?The Medellín-Bogotá highway is one of the country´s principal roads. It receives permanent maintenance and is monitored 24/7 by the National Transportation Authority.¿El tap water potable?No, water in the Reserve comes from natural springs, and is untreated.¿How safe is this region for travelling?The Middle Magdalena Region in which Río Claro is located has a trajectory of several years without any kind of public security issues. Additionally, the reserve counts with a Police Station located at the intersection with the Medellín-Bogotá Highway.

KEEP IN MIND

  • After 5 PM it is recommended that you carry a flashlight, additional to your cell-phone light.
  • If you carry snacks, make sure to store them in an airtight box, or hang them from a string. Otherwise, you may attract the attention of unexpected visitors (animals).
  • Although the river seems calm on its surface, it has strong, deep currents worthy of precaution. You are responsible for your actions and those of your group.
  • Along the trail, you will find garbage cans every 50 meters or so.
  • Within the reserve, all transactions are cash only.
  • Only at the main entrance, beside the highway, will you be able to use a credit card service (keep in mind it is intermittent).
  • Within the reserve there is no Wi-FI internet signal, only some cellular services provide network access.
  • The closest ATM is 30 min. away, in the town of Doradal, keep in mind it is not always in service.
  • Temperatures can descend considerable during the evening, at least one pair of warm clothes is recommended.